Get in touch
   Go Back

Terms & conditions

These terms and conditions apply to your booking of expedition with us. Please read them carefully, as you will be legally bound by them.

By purchasing the expedition, you accept the present Terms and Conditions. In case you do not accept any of the Terms and Conditions of EDUOUTINGS LLC (EDUOUTINGS hereafter) you will not be able to take part in the expeditions.

I. Your Contract

These Booking Terms and Conditions together with our cookie and privacy policy, the information contained in your brochure and any other written information that we brought to your attention before we confirmed your booking, form the basis of your contract with EDUOUTINGS LLC whose registered office is at Standard Chartered Tower, Emaar Square, Downtown Burj Khalifa.

When you book an expedition with us the contract between us will exist as soon as you or your travel agent asks us to confirm your booking. We then become responsible to provide you with the expedition arrangements you have booked and you become responsible to pay for them, in each case subject to these terms and conditions. You will also become responsible to pay for any additional arrangements made by us on your behalf including International Flights not included in any expedition, optional excursions, travel insurance or other arrangements requested by you and booked.

When you make a booking you guarantee you have the authority to accept and do accept on behalf of your party the terms of these booking conditions and accept responsibility for making all payments to us for all members of the party. Furthermore, you consent to our use of your personal data in accordance with our Privacy Policy and you are authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements).  We are unable to accept provisional or conditional bookings. We will send all documents and other information to you and you will be responsible for ensuring that all other members of the party are kept fully informed.

A confirmation invoice which you should check as soon as you receive it will be sent on receipt of your deposit. If you wish to change or cancel any arrangements later you may have to pay an amendment or cancellation charge and additional costs (as applicable) which may be as much as the whole of the original price of your arrangements. Only one invoice and one set of documents will be issued. No verbal amendments may be made by either party to these written booking conditions.

If you book your expedition through a travel agent all communication must be through that agent. Please quote your booking reference number in all communications.

You are responsible for complying with any visa or other entry requirements for you or any of your party for the destinations being visited during the expedition.

II. Itineraries

The itineraries published on this website and in any other sources serve as examples only. Real itineraries of any expedition  (including all scheduled landings and excursions) in polar or remote regions are heavily dependent on weather and ice conditions. Occasionally, conditions and/or safety concerns require itinerary changes. The Captain (incase of sailing expeditions) and the Expedition Leader (in case of all expeditions) will accordingly make every effort to find the best alternative to the original itinerary while keeping passengers informed and updated. It is understood that such decisions will be made in the interests of all passengers and with regard to the safety of the vessel. Itinerary changes are not subject to passenger approval/consent and in the event of such a change no refunds or price adjustments are possible.

The Operator expressly reserves the right to change the itinerary, the date or place of departure due to weather conditions, availability of anchorages, political conditions and other factors beyond Operator’s control without consulting the participants. Placement of a booking with us amounts to an acknowledgement that itinerary changes are possible.

III. Reservations and Payments

Reservation and payment terms vary per expedition. These will be shared in detail by our expedition consultant at the time of inquiry of reservation. Incase you don’t receive these details, please reach us out at [email protected]

All Payments are to be made in the agreed currency indicated on the invoice (AED, USD, Euro, Pounds). The deposit can be made by credit card or via bank transfer. The final payment is to be made via bank transfer.

The date of payment is considered to be the date of crediting the funds to our account.

In case of payment delay we have the right to cancel your expedition with prior notice.

IV. Booking Cancellations and Refunds

All requests for cancellation must be made in writing. The cancellation and refund terms vary per expedition. These will be shared by our expedition consultant at time of inquiry or reservation. Incase you don’t receive these details, please reach us out at [email protected]

V. Expedition Cancellations

Operator reserves the right to cancel any departure due to insufficient reservations up to eight weeks before the date of departure (passengers may be offered alternative expedition dates).

In the very unlikely event that expedition is cancelled prior to departure the rules and amount of refunds will be communicated at the time of unlikely event, and vary per operator.

Neither the Operator nor we are responsible for any costs or penalties relating to air transport or other services that are cancelled.

VI. Force Majeure

Force Majeure means any event beyond a Party’s reasonable control, which is unavoidable and extraordinary including without limitation acts of God, natural catastrophes/adverse weather conditions, epidemics, pandemic or any other viral outbreaks, global health emergencies events, contaminations, public unrest/strikes, war, changes in laws or regulations, coercive measures by the state or quarantines, which unreasonably hinder or temporarily make the fulfilment of the route and the services during the expedition partly or completely impossible, shall entitle the Operator to postpone/suspend the performance of any travel services or the pursuit of the route for the duration of the hindrance in days.

In case the Force Majeure event occurs prior to the departure the Operator will use commercially reasonable efforts to offer the closest available or any substitute expedition. Where possible the Operator might offer credit or voucher for future use and will solely be based on their decision. In such case, EDUOUTINGS will notify as soon as possible following the occurrence or date of commencement of such Event of Force Majeure giving information on the nature and the effects of the force majeure event.

It is understood that the force majeure policy will be applicable unless any special law or regulation is enacted regulating and/or determine the duration and/or the effects of the Force Majeure Event, of which the provisions will prevail of this clause.

In case the Force Majeure event occurs while the expedition is in progress the Operator shall use their best efforts for the contract to survive and to mitigate the impact of Force Majeure event on expedition performance.

VII. Participation of Children

The minimum age requirement of children that can safely participate in each expedition varies. Please get in touch with our expedition consultant during inquiries or bookings to know the applicable policy.

VIII. Eligibility and Medical Information

In case of sailings, there are no specific physical requirements for travel in polar regions, but there might be for land expeditions. Please ensure to read Special Notes section at bottom of each itinerary. Additionally our expedition consultant will also inform you of such requirements. Please also note that there is no specialized medical assistance available in many regions where expedition is offered. Passengers with certain medical/health issues may not be appropriate for this type of expedition and are advised to exercise appropriate caution. Our medical information form lists a number of these conditions.

Prior to boarding ships for sailing expeditions, specific passenger information is required by Operator for passenger safety and for international reporting regulations. Required information must be completed in the forms provided by Operator and submitted at least 60 days prior to departure. Final documents cannot be issued for passengers whose information has not been received.

We require all passengers to submit basic medical information prior to departure. Upon receipt of that basic medical information, specific physical conditions may necessitate additional documentation from a passenger’s physician certifying fitness to travel on a polar expeditions voyage. If additional medical confirmation is requested, boarding in case of sailings will not be allowed absent receipt of that confirmation. Please note that medical information will, of necessity, be available to designated Operator’s staff.

Please note that regardless of general eligibility there may be instances where environmental conditions require a level of fitness/mobility. In these cases, individual participation in the landing(s) in question may be restricted by the Captain, Expedition Leader, or assigned doctor on-site.

VIII. Medical Evacuation and Repatriation Insurance

Due to the nature of activities and regions the expeditions are offered, All passengers are required to carry valid evacuation and repatriation insurance which must contain medical and evacuation coverage.

As any potential evacuation from the polar regions can cost up to: US$150,000 for 2019, increasing to US$200,000 for 2020 for the Arctic and up to US$200,000 for Antarctica, we recommend that no policy carries less than this amount of coverage. As part of pre- departure forms both EDUOUTINGS and The Operator will require information as to the insurance company, policy number, amount of coverage and 24-hour contact number. Any risks, not covered by the insurance policy provided, are to be covered by passengers at his/her disposal and at his/her own expense.

Any cruises in non-polar regions require a minimum of US $150,000 of evacuation insurance coverage.

Failure to get such an insurance may result in cancellation of your expedition.

IX. Responsibility

The payment of a deposit or full payment for a reservation for expediting shall constitute consent to all the provisions contained herein.

EDUOUTINGS or The Operator or its agents are not responsible for any costs or penalties relating to air transport or other services that are cancelled. EDUOUTINGS or the Operator are not liable for failure to provide the services or accommodations offered to the extent that such services or accommodations cannot be provided due to force majeure or other circumstances beyond its control.

Operator is a qualified tour operator that organizes and administers its tours. Operator will provide services in conjunction with local operators and air and sea operators. The designated operator(s), in turn, acts only as an agent for any transportation carrier, hotel, ground operator, or other suppliers of services connected with these tours (“other providers”), and the other providers are solely responsible and liable for providing their respective services. The passenger tickets in use by the carriers shall constitute the sole contract between the carriers and the passenger; the carriers are not responsible for any act, omission, or event during the time participants are not aboard their conveyances.

EDUOUTINGS, The Operator and its designated service providers shall not be held liable for (a) any damage to, or loss of, property or injury to, or death of, persons occasioned directly or indirectly
by an act or omission of any other provider, including but not limited to any defect in any aircraft, watercraft, or vehicle operated or provided by such other provider; and (b) any loss or damage due to delay, cancellation, or disruption in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control.

The participant waives any claim against EDUOUTINGS and The Operator for any such loss, damage, injury, or death. In the event of Itinerary change due to any unforeseen circumstances or due to force majeure EDUOUTINGS and The Operator are not to be held liable for any costs incurred by passengers in this case and no refunds or price adjustments are possible.

By registering for our expeditions, the participant certifies that he/she does not have any mental, physical, or other condition or disability that would create a hazard for him/herself or other participants. EDUOUTINGS, The Operator and its designated tour operator reserve the right in their sole discretion to accept, decline to accept, or remove any participant from a voyage. Operator reserves the right, without penalty, to make changes in the published itinerary whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of participants.

If a passenger misses any scheduled sailing of the vessel from any port or place, including any stopover, EDUOUTINGS and The Operator shall not be liable for any costs, expenses or damages incurred by the passenger as a result of his/her action and no refund of fare shall be granted.

X. Changes in Terms and Conditions

We reserve the right to change, with prior notice, the present Terms & Conditions.

XI. Acceptance of Terms and Conditions

Acceptance of the initial services to be provided on the trip shall constitute an acceptance by the trip member of these terms and conditions. On advancement of deposit to us, the depositor therefore agrees to be bound by the above-recited Terms & Conditions.

Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

I.Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to EDUOUTINGS LLC, Standard Chartered Tower – Level 5, Emaar Square, Downtown, Burj Khalifa, Dubai, U.A.E.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Website refers to EDUOUTINGS, accessible from www.eduoutings.com

Service refers to the Website.

Country refers to: United Arab Emirates

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Personal Data is any information that relates to an identified or identifiable individual.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

II.Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies: All About Cookies.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, to contact You.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

III.Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Pinterest

Pinterest remarketing service is provided by Pinterest Inc.

You can opt-out from Pinterest’s interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data

You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy

Perfect Audience

Perfect Audience remarketing service is provided by NowSpots Inc.

You can opt-out of Perfect Audience remarketing by visiting these pages: Platform Opt-out (http://pixel.prfct.co/coo) and Partner Opt-out (http://ib.adnxs.com/optout).

For more information on the privacy practices of Perfect Audience, please visit the Perfect Audience Privacy Policy & Opt-out web page: https://www.perfectaudience.com/privacy/

IV.Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

V.Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

VI.Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

VII.Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Cookies Policy

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

I.Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy) refers to EDUOUTINGS LLC, Standard Chartered Tower – Level 5, Emaar Square, Downtown, Burj Khalifa, Dubai, U.A.E.
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to EDUOUTINGS, accessible from www.eduoutings.com.

 

II.The Use of Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

Social Media Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: In addition to Our own Cookies, We may also use various third parties Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on. These Cookies may be used when You share information using a social media networking websites such as Facebook, Instagram, Twitter or Google+.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For any other web browser, please visit your web browser’s official web pages.

More Information about Cookies

You can learn more about cookies: All About Cookies.

Contact Us

If you have any questions about this Cookies Policy, You can contact us:

By email: [email protected]

Book Risk Free

We know that booking an Expedition during this time of travel restrictions and uncertainty can feel risky. To take that risk away from you, we’re adopting flexible rebooking policy for most of our expeditions.

Free rebooking

Yes, we’re removing the rebooking fee, giving you greater flexibility when it comes to picking a date of travel that works better for you.

Depending on expedition you choose, Re-bookings can be made 30 days prior to departure or even 24 hours prior to departure. Your expedition consultant will walk you through the cancellation procedure at the time of bookings.

Reduced Deposits

Prior to COVID all our expeditions required mandatory 20% deposit for reservation. However to reduce the burden and make the dream of exploration more feasible, this has been reduced to 10% on selected expeditions. Make sure to ask your expedition consultant more about this for your selected expedition.

Northern Lights Guarantee

You will be able to take a 6 or 7 days Classic Voyage cruise, departing 1 October 2018 to 31 March 2019 in an unspecified inside twin cabin on a half board basis, (you may upgrade to another grade of cabin and add meals subject to additional costs and availability). This offer applies to all new bookings on the Classic Round Voyages, departing from 1 October 2018 to 31 March 2019. EduOutings reserves the right to withdraw or amend the offer at any time. Please check at the time of booking as to current status of offer. The offer cruise must be booked within 28 days from your return date. A choice of departure dates will be given. Offer excludes flights, transfers, all on board expenses, excursions, luggage handling. Offer does not apply to re-scheduled or cancelled cruises. Bookings are non-transferable, non changeable and have no cash value.

Solo Travellers Offer

Solo travellers who prefer their own space while still travelling with others, have the opportunity to save on select expeditions departing in 2021. For a limited time, pay no single supplement if you book one our listed “Solo” expeditions . This offer applies to a selection of departures that you can find on each expedition page.

Early Booking Discount Offer

For Norway

If Norway is the destination you wish to explore next year, then this is your chance to pre plan and get a good deal! Book any of our Norway expedition sailing between April 2022 and March 2023, and you can get one of the following :

  • Discount of up to AED 1000 per person
  • Up to 4 included excursions for Suite Cabin bookings

Offer is only valid for bookings made before 31st October 2021.

For North Pole

For those looking to plan ahead, we have a special offer to help save on your dream expedition! Book for 2022 departures on expeditions tagged with this offer, before 31st October 2022, and have the chance to save up to AED 12,150 depending on the expedition type and cabin category.

Last Minute Savings

For Antarctica

On selected departures to Antarctica between December 2021 to March 2022, save up to AED 15000, if booked before 31st October 2021. Offer is combinable with Booking Risk Free.

COVID Measurements and Requirements for Rwanda Expeditions

Yes, these expeditions are possible, and now with greater safety. While we arrange to make travelling as safe as possible, we ask you to join hands in adhering to some requirements to make the exploring dream come true

  • While a Negative PCR test is mandatory required by your airline to board the flights, on entering Rwanda, a second PCR test is conducted at the airport itself to ensure negative status. The results of this second test arrive in 24 hours, during which we have a designated quarantine hotel arranged for you for the mandatory 8 hours period, on full board basis.
  • The PCR test conducted on arrival remains valid for 72 hours. Based on your trip duration, our expedition guides will help you get tested at designated centers as and when required. Cost of each PCR test will be USD 60, and can be paid on the spot via cash or card.
  • For those trips that include visits to national parks, mandatory negative PCR test report is required. This not only ensures safety of visitors but also that of primates in the parks too. A form for entrance to the park is required to be filled for each visitor, which is taken care by our expedition consultant before your visit
  • Special movement permits will be pre-requested and arranged for our expeditions, to ensure smooth transitions from all places
  • Our expedition guides also undergo screening before, during and after assisting us on the expedition. Our vehicles of transport are also sanitized regularly as a constant measure of precaution
  • Free Rebooking of the Gorilla permit, and the entire expedition will be offered, if for any case the guests are unable to travel due to COVID related reasons, for all expeditions until May 2022. Such cases will be dealt on case to case basis and require approval of the respective tourism authorities

50% Off Second Passenger Offer

For Norway

On selected departures to Norway between October 2021 to March 2022, get 50% on fare of your companion, if booked before 30th November. Offer is combinable with Booking Risk Free, and Early Booking Discount. Contact our expedition consultant via the Inquiry forms to learn more about the available dates.